It’s been about a month since KAMCon 2019, and we’re still feeling energized and inspired. We’re grateful to the speakers and attendees who brought the whole thing to life, and we’re already looking forward to next year. If you couldn’t make it, Warwick Brown wrote an excellent article filled with key takeaways from this year’s […]
Change is a part of life and while some organizations might hope that some things stay the same forever, embracing change is what enables growth and innovation. That’s why change management is such a crucial practice to learn and follow in your career. In fact, with the amount of change that key account managers oversee […]
During our KAMCon event last week, there was lots of talk about how best to communicate with customers. How do you follow up without the lame “check in”? How do you engage with a senior person? How can you be strategic and proactive in your communications with key accounts? As KAMs, you are looking to […]
At Kapta, we’re all about technology and we’re proud of the work that we’ve done in creating our account management solutions. The thing is, we know that it’s not the tools that make the key account manager, but it’s their skills and abilities that are the drivers of the real results. The same is true […]
Where did the year go? It seems like just a few weeks ago we were pushing out our goals lists and new year tips and now it’s already time to look ahead to 2020. Q4 is here, and it’s crunch time. A lot of things always happen at the end of the year and you […]
In any field, when we’re hiring a new person to fill a role, we want to make sure that we pick a great candidate. It doesn’t matter if you’re recruiting wideouts in the NFL, line cooks at a restaurant, or key account managers to grow your revenue, great is always better than good. If you […]
Social media has rapidly changed society over the last decade or so. It’s made us closer online, and we’re able to keep in touch with practically anyone. While you might love scrolling through cute dog pictures on your Instagram or Facebook feed, one social network is making huge waves over on the professional side of […]
It’s that time of year again. Summer is wrapping up and we’re swapping our shorts for flannels and putting the boats and wakeboards away in favor for boots and snowboards. Do you know what else rolls around this time of the year? Our annual KAM conference, affectionately known as KAMCon. Every year here in […]
When you invest in a new software tool, you want to know for a fact that you’ll have success with it. If you’ve ever had to use a platform out of sheer upper management force and hated it, then you know how much work it can be just to avoid it than it is to […]
A customer-centered strategy can help vendors thrive in a recession After several years of strong economic growth, market analysts predict that a recession is just around the corner. A combination of rising Federal Reserve interest rates, record low unemployment, declining home sales, and accelerating inflation suggests that the country’s economic winning streak could have […]
